Customer service
CONTACT
Do you have a question ?
This may already be answered in our FAQ.
Is your question not listed here? Please contact us via our contact form!
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FAQ
01
When will my order be shipped?
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All orders are shipped the same day when ordered before 4:00 PM, with the exception of Sundays.
03
What does MTB mean?
MTB stands for More Than Bags. We have been active in the production of leather bags for over 30 years. Since 2023 we have expanded this production with equestrian items. Hence the name More Than Bags.
05
A product I am looking for is not on the site?
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If you are looking for a product that is not on our website, please fill in the contact form. We will see what we can do for you!
02
How long is the delivery time?
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This depends on the post. Normally the order is received within 1 to 2 working days.
04
Can I see the products somewhere?
At the moment we only sell the products in the online webshop. However, it is possible to organize a moment at your stable where we come by with our products. Contact us for the possibilities.
06
I entered my details incorrectly
One of the details entered incorrectly? Send us an email at info@mtb-equestrian.com with your order number and we will contact you!